Last Updated: August 2023
Thank you for choosing 3yada Online.
We are committed to safeguarding the privacy of our users information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and non-personal information when you use our Clinic Management Software as a Service, (SaaS) solution ("Service").
By accessing and using our Service, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Service.
a. Personal Information: When you sign up for our Service, we may collect certain personal information, such as your name, email address, contact number, and other identifiable information required for the functioning of the Service.
b. Clinic Information: To provide you with our Service, we may also collect information related to your clinic, including clinic name, address, and other relevant details.
c. Patient Information: Our Service may require you to store patient information, including but not limited to patient names, medical history, diagnoses, treatments, and billing information. This information is stored securely and is only accessible to authorized users.
d. Usage Information: We may collect non-personal information about how you use our Service, including log data, IP address, browser type, operating system, and other usage details to improve our Service and analyze trends.
a. Service Delivery: We use the collected information to provide you with the requested Service, including managing appointments, patient records, and other clinic management functionalities.
b. Communication: We may use your email address or contact number to communicate with you about important updates, service-related announcements, or other relevant information.
c. Improvement of Service: Your non-personal information helps us understand how our users interact with the Service, enabling us to enhance and optimize its performance.
d. Customer Support: We may use your information to respond to your inquiries, support requests, and resolve any issues related to the Service.
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, it is essential to understand that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
a. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
b. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. As for the Clinic and Patient information they will be retained for 24 month after your account has been deactivated.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes to this policy through the contact information you provide or by posting a notice on our website.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us
By using our Clinic Management Software, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.